FAQ

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Frequently Asked Questions

Most frequent questions and answers

1.WHAT IS YOUR MAIN PRODUCT?

  • DELI FOODS offers four main types of products: natural honey, syrup, rice protein powder and dry syrup.

2.WHICH COUNTRY IS YOUR HOT PRODUCT?

  • Maltose syrup is popular in the United States and Southeast Asia;
  • Rice syrup, fructose syrup sold in Europe, the United States, India and Pakistan;
  • The flavored syrup is popular in Europe, the United States and Southeast Asia;
  • Honey and honey syrup are sold in Europe and the Middle East.
  • Rice protein is popular in the United States and Asia.

3. WHAT IS YOUR COMPANY'S CORE COMPETITIVENESS?

  • We provide a one-stop shopping service.
  • Any type of natural honey products, syrup products, rice protein, dry syrup products can be found here
  • Free samples, free design logos, labels, OEM services
  • As a professional manufacturer and supplier, focus on exporting for more than 10 years.
  • Transport 100 containers per month from the port of Wuhu. We provide VIP services for each transportation agent.
  • Professional R&D team and advanced testing equipment, we can also provide permanent free technical support for our partners.
  • There is no minimum order quantity for a single product.
  • Handling HACCP, ISO, QS, CIQ, FDA, HALAL, ORGANIC, KOSHER certification.
  • Professional production, sales and service teams.

4.HOW DO I GET SAMPLES TO TEST THE QUALITY?

  • If you need a sample, please send us a query and let us know your request.

5.HOW MUCH SHOULD I PAY FOR THE SAMPLE?

  • The sample is free and the postage should be borne by you.

6.WHICH COURIER COMPANY DO YOU USE OFTEN?

  • Usually, we pass FedEx, DHL and EMS, if you prefer other courier companies please recommend to us.

7.HOW LONG CAN I RECEIVE A RESPONSE?

  • Our business staff will respond to your inquiry within 24 hours Product and price.

8.HOW DO I PAY FOR THE SAMPLE POSTAGE?

  • Western Union: QIAN RAO CHINA PAYPAL account: foodssell@aliyun.com  In addition, we accept the T/T clause.

9.HOW CAN THE GOODS BE PAID?

  • Wuhu Deli Food Co., Ltd. accepts any of the following payment methods: T / T, D / P, L / C.

10.WHAT IS YOUR TRADING TERMS?

  • FOB, CFR, CIF, DDP, DDU are all feasible for us.

11.ABOUT PAYMENT

  • If the amount is less than USD10000, we hope to receive the full amount in advance.
  • If we increase USD10000, we hope to receive 80% T/T in advance and balance on the original copy of the bill of lading.

12.HOW DO I KNOW THE STATUS OF MY ORDER?

  • After placing an order, the salesperson who is at your service will periodically notify you of the order update information.

13.HOW LONG DOES IT TAKE TO SHIP AN ORDER?

  • Order processing takes 2-3 business days, and standard shipping requires 2-3 days of shipping time.

14.WHEN WILL THE DELIVERY BE DELAYED?

  • Wuhu Deli Food Co., Ltd. promises to make every effort to ensure delivery on time. However, due to the specificity of chemical synthesis and chemical transport, delayed delivery may still occur in one or more of the following cases:

    1) This force majeure is bad weather

    2) Customs inspection / detaining goods

    3) Lost / misdelivery of the goods during transportation

    4) In some unforeseen circumstances, explosions, fires, etc. may occur in chemical synthesis.

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